This means that your order has not yet entered the shipping process.
This means that your order has entered the shipping process. It is no longer possible to modify or cancel an order once it has entered the shipping process.
This means that your order has left our distribution center on the date indicated in "Your Account". To follow the progress of your order, you just have to check the (...)
Despite our constant efforts, unexpected delays can sometimes occur.
Please wait a few days after the estimated delivery date before contacting us about a package that has not yet arrived at its destination.
We also ask you to check that the delivery address you have indicated on your order is correct
What is the status of your order? Which items have already been shipped?
The shipment confirmation e-mail.
You are informed of the shipment of each of your packages by e-mail. This message contains: a summary of the items shipped, the delivery address, the shipping date and the shipping method (often accompanied by a tracking number).